Today’s bonus episode guest is Davina Fankhauser, co-founder of Fertility Within Reach.
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Davina and Heather discuss everything you need to know about navigating your insurance policy and expanding your coverage:
INTRODUCTION
- I’d like to start by hearing a little bit about you. Tell us about your professional background.
- I understand you personally experienced infertility. Take us through the journey to build your family.
- Why did you found Fertility Within Reach, and what does the organization do?
COMMUNICATING WITH INSURANCE PROVIDERS
- What misconceptions might infertility warriors have about communicating with insurance providers, and what are the facts?
- Overall, what dos and don’ts do you have for communicating with your insurance company? Please explain.
- What specific tips do you have for better understanding your infertility insurance coverage? Please explain.
- When contacting your insurance company to inquire about your infertility coverage, what questions should you ask? Please explain.
- What specific tips do you have for infertility warriors about the appeals process? Please explain.
- How often do insurance companies overturn a denied appeal? What can the infertility warrior expect? Please explain.
- Is there anything else you’d like to add about communicating with insurance providers?
COMMUNICATING WITH THE STATE
- What misconceptions might infertility warriors have about communicating with their state about internal appeals denied by their insurance company, and what are the facts?
- Overall, what dos and don’ts do you have for communicating with the state about an internal appeal denied by an insurance company? Please explain.
- What specific tips do you have for leveraging your denied appeal with state organizations? Please explain.
- How often do external appeals overturn a denied appeal? What can the infertility warrior expect? Please explain.
- Is there anything else you’d like to add about communicating with the state?
WRAPPING UP
- What words of hope would you offer to infertility warriors about navigating the world of insurance?